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A UK manufacturer of steel infrastructure supporting 60+ employees across multiple sites, with a mix of office, production and remote users who depend on fast, secure and reliable systems.
The challenge
As EHV Structures grew, their IT environment was struggling to keep pace:
- Systems performance and reliability not matching operational demands
- Increasing cyber security risk as the business scaled
- A lack of strategic IT direction beyond break-fix support
- A need for an approachable partner who understood manufacturing and multi-site operations
The leadership team wanted more than a traditional IT provider. They needed a long-term partner who could deliver both day-to-day reliability and board-level guidance.
Our approach
We engaged as a strategic IT partner, combining Virtual IT Director leadership with fully managed IT support and cyber security:
- Strategic IT leadership, with regular reviews, roadmapping and budget guidance aligned to business plans
- Stabilised, standardised infrastructure for reliability and performance across offices and remote users
- A strengthened cyber security posture, with modern protection, monitoring and best practice built into everyday operations
- Proactive, people-first support from a service desk that knows the client and communicates in plain English
Onboarding was planned around production and office hours so the team kept working while improvements were made.
Results & outcomes
Since partnering with us, EHV Structures report:
- Fast, secure and reliable systems that support day-to-day operations and growth
- Improved cyber resilience, with proactive attention to threats and vulnerabilities
- Reduced downtime and frustration through responsive, informed support
- A trusted strategic partner who understands the business and plans ahead rather than reacting
Technology is no longer just being kept going, it is actively enabling EHV Structures to grow, adapt and feel confident they are secure.
“At EHV Structures, having fast, secure and reliable systems is a must, and that is exactly what we have with Tomlinson Solutions. Right from the first meeting they stood out. No sales pitch, no tech speak, just a team that genuinely listened. They took the time to understand how we work and built their support around us, not the other way around. They are proactive, quick to respond, and always thinking ahead on cyber security and keeping things running smoothly. But what makes the biggest difference is the people. They are approachable, dependable, and easy to deal with. When something goes wrong, we get straight through to someone who knows us and knows how to help. Tomlinson do not just keep our systems ticking over, they have helped us grow, adapt and feel confident we are secure. If you are after an IT partner that genuinely cares and just gets it done, I could not recommend them more.”
Rhys Bragg · Founder & Operations Director, EHV StructuresA global wholesaler of make-a-bear products to the leisure and tourism sector. With larger customers and insurers requiring proof of robust cyber security as a contractual condition, they moved from minimal protection to a posture they can stand behind.
Outcomes
- Insurer and major-customer cyber requirements now met with confidence
- Suspect inbound mail and threats actively detected and contained
- Peace of mind the client says cannot be overstated
- Tomlinson now their first point of call for technology consultancy as they grow
“The value gained from having peace of mind cannot be overstated. Tomlinsons are our go-to partners for our technology needs; their experience, reliability and depth of knowledge means they are first point of call as our needs grow. Do not wait, jump in. The Tomlinsons team have got you.”
Paul Cooke · Teddy Mountain UK LtdA manufacturer of bespoke architectural and cast stone for builders, architects, self-builders and memorial masons. Around 20 staff near Exeter, with a challenging satellite internet setup.
The challenge
As the business grew, Thorverton Stone’s IT and cyber security were:
- Basic and inconsistent across users and devices
- Held back by older, under-performing hardware
- Dependent on awkward connectivity that made reliability a concern
They needed a partner who could stabilise everything, support the team and strengthen security without disrupting day-to-day operations.
Our approach
Thorverton Stone adopted TS Complete, our fully managed IT and security service:
- One trusted partner for all IT support and cyber protection
- Regular on-site reviews to keep systems healthy, secure and aligned
- A friendly UK helpdesk, with Luke and Ian known by name, who understand their environment and people
Onboarding was planned around production and office hours so the team kept working while improvements were made.
The results
- Greater reliability and confidence, with staff trusting the systems they use every day
- Stronger teamwork, with standardised software and processes improving cohesion
- Flexible working enabled, with a key team member now home two days a week, fully supported and productive
“I feel confident that Tomlinson Solutions will be able to assist us with any IT needs we have now, and in the future, with solutions that will support our business as it continues to grow. I would encourage any business to contact them if they have any IT requirements.”
Dawn McAllister · Thorverton StoneA UK renewable energy company specialising in sustainable energy for homes and businesses. Their entire online presence was a single holding page with limited information and no real route to enquiries.
The challenge
Devon Renewables needed to move beyond a basic placeholder and create a professional, conversion-focused platform:
- A single holding page that did not reflect the quality of their brand
- No clear showcase of services or expertise
- Limited ability to generate or track leads
- No direct integration with their existing quoting system
- A need for a site that felt trustworthy, modern and aligned with the renewable energy sector
They wanted a site that not only looked the part, but actively supported enquiries and customer growth.
Our approach
We designed and built a full, bespoke website that turned a static page into a growth-focused platform:
- A full website build from the ground up, replacing the holding page with a structured, multi-page site
- Clear service showcases that explain each service simply
- Brand-aligned design that reflects trust, sustainability and professionalism
- A lead-generation focus, with clear calls to action and journeys that encourage enquiries
- Quoting system integration, linking directly to their existing process to reduce friction and speed up conversions
We worked closely with Devon Renewables so the site felt authentic, easy to manage and built around real customer behaviour.
Results & outcomes
Following launch, Devon Renewables now benefit from:
- A professional, credible online presence that reflects the brand and expertise
- Clear visibility of all services, making it easier for customers to understand the offer
- Improved enquiry flow through clear CTAs and streamlined journeys
- Seamless access to their quoting system, helping convert interest into action
- A website designed to support ongoing growth, not just exist online
Their website has shifted from a passive placeholder to an active part of their sales and marketing.
“Moving from a single holding page to a full website has made a huge difference for us. Tomlinson Solutions really took the time to understand our business, our services, and what we wanted the website to achieve, not just how it should look. The new site reflects our brand far better, clearly explains what we offer, and makes it much easier for customers to get in touch and request quotes. The whole process was straightforward, well-communicated, and felt genuinely collaborative from start to finish. We now have a website that feels professional, trustworthy, and built to support our growth.”
Steve Humphreys · Founder & Director, Devon RenewablesA South West business networking community of around 20 members. They needed both a functioning new website and active digital security management, without adding friction to how members work together. We are now one of The RUN’s Corporate Regional Partners.
Outcomes
- Less stress with data sharing across the network
- A functioning new website, in active development
- Better understanding and confidence with the systems in place
- Improvements across the board, with the client very happy
“Professional and presented at a level we understand. We feel less stress with data sharing, and have a functioning website which is still under development. Go and get some free advice; ask them to review your website.”
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“Tomlinson Solutions have been a lifesaver, they actually listen, explain things simply, and fix problems properly the first time.”
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“We have a rolling contract with Tomlinson after they upgraded our system. They have prevented breaches, improved our tech on site, and have a very quick response time when we have problems.”
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