Strategic IT partner · since 2008

Award winning, strategic IT that moves your business forward.

One team for your IT, your security and, when you want it, your website.

Managed IT, 24×7 security operations and a Virtual IT Director for growing businesses that treat technology as an investment, not a cost. Clear direction, a clear return, and a partner who knows you by name.

★★★★★ 120+ five-star Google reviews | Trusted by growing businesses since 2008

Every project is delivered with real care, and the team are always responsive when we need them. We feel like we’re your only client.

Alistair Powe

Co Create Architects

A quiet question

Is your IT actually moving your business forward, or just keeping the lights on?

Maybe everything feels fine. But plenty of growing businesses quietly recognise a few of these – often the ones who assumed their IT was working.

Common pain points

The same things keep breaking.

They fix what’s in front of them, but never why it keeps happening, so we’re back again next month.

Nobody’s looking ahead.

No roadmap, no direction, just reacting to whatever breaks next.

Are we actually secure?

And no one’s ever shown you, in plain English, that you are.

We’ve outgrown them.

The business scaled up. The support never scaled with it.

Switching feels risky. What if the next company is no better – or even worse? That fear is why most businesses stay put. So we deal with it head-on.

The package & the difference

Many providers stop at the service desk.

We start there.

How does our strategic IT & cybersecurity work?

Five pillars, one joined-up system, working to keep your business secure and moving forward.

PILLAR / 01

Service Desk

Real people who already know you and your systems, so issues get sorted fast, not lost in a queue. Fixing the root cause, not the symptom, so the same problem doesn’t keep coming back.

PILLAR / 02

Security Operations

Threats spotted and shut down in minutes, day or night, often before you’d notice a thing. That’s what keeps your data, and your customers’ data, out of the wrong hands.

PILLAR / 03

Technology Health

We measure your technology against proven best practice, spot where it falls short, and close those gaps, so problems get prevented, not patched.

PILLAR / 04

Virtual IT Director

Senior IT direction without the cost of hiring it in, your technology planned, budgeted and evolving around your business goals, well ahead of time.

PILLAR / 05

The Improvement Loop

Each part feeds the next. We measure and close the gaps, problems and threats drop away, support gets sharper, and the plan keeps evolving. The whole system gets stronger over time.

Would you like to explore how TS Complete would work for your business?

At Tomlinson Solutions we believe technology shouldn’t be a cost to manage. It should drive your growth.

A proactive partner spotting opportunities, sharpening how you work, and shaping the roadmap that takes your business where it’s heading next.

Web & Digital

Your website should be your hardest-working salesperson.

You know us for your IT. Our Web & Digital team is every bit as serious about your website.

Beautiful, high-performing sites designed, built and looked after by our own in-house team.

Found by the right people – high in Google and surfaced by AI search
Built to turn visitors into enquiries, not just look good
Looked after for the long run – most web companies vanish at launch; we’re just getting started

A few we’ve built

Haarer & Motts

Devon Renewables

Point 2 Point

Go Boat Trips

Proof, not promises

Don’t take our word for it. Take theirs.

5.0

★★★★★

120+ five-star Google reviews from businesses across the South West and beyond.

“They took the time to understand how we work and built their support around us. They don’t just keep our systems ticking over – they’ve helped us grow, adapt, and feel confident we’re secure.”

Rhys Bragg · Founder & Operations Director, EHV Structures · Manufacturing, 60+ staff

Proven & certified

Our track record.

First response, this quarter

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Resolution, this quarter

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Client NPS

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Five-star Google reviews

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Same leadership, since 2008

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Cyber Essentials Plus

Independently certified. Verify it yourself.

Good to know

A few honest answers.

What does it cost, and are you the cheapest?

No, and we wouldn’t want to be. We’re a premium, per-user managed service priced to invest properly in your security and direction. You’ll get a clear, costed proposal after a free assessment, so there are no surprises.

Are we tied in?

We work on committed terms, typically 12–36 months, that’s what lets us plan and invest in your business. We de-risk that with a free assessment up front and a 90-day guarantee (terms apply, set out in your agreement), so committing is low-risk.

What are your response times?

Clear response targets: critical issues within 30 minutes, high-priority within 1 hour, standard within 4 hours, and minor within 1 working day. The helpdesk runs 08:00–18:00 Mon–Fri, backed by a 24×7 SOC that watches for threats around the clock, a separate, always-on workflow distinct from helpdesk tickets.

Do you do websites too?

We started out, and at our core remain, a managed IT and security partner. But we kept running into the same thing: a client’s website quietly letting them down, a domain lapsing so the whole site went dark, or a web provider whose support simply wasn’t good enough. So rather than watch it keep happening, we built our own Web & Digital team and held it to the same high standard as everything else we do. Design and development now sit alongside the same team that already secures and runs your technology, there when you need it, without becoming another supplier to manage.

See our Web & Digital arm →

Do you only cover the South West?

The South West is our home, Exeter, Plymouth and across the region, but we support growing businesses UK-wide, and some of our clients are international, covered remotely. Wherever you are, we can help.

Let’s talk

Let’s talk about where your IT should be taking you.

Tell us where you want to take the business, and we’ll tell you, honestly, whether we’re the right fit. If we’re not, we’ll say so.

90-day guarantee subject to the terms set out in your service agreement.