Technology partnership
for ambitious
organisations.
Managed IT, cybersecurity and strategic technology leadership from our Paignton team, supporting businesses across the South West.
Keep your people productive, your business protected and your technology aligned with where you want to go.
2008
Certified
One relationship.
Three responsibilities.
01.
Run
Keep the business moving.
Service Desk
Day-to-day help for your people, with ownership of issues and attention to the problems that keep coming back.
02.
Protect
Reduce business risk.
Security Operations
24/7 monitoring, investigation and response for the agreed environment, with ongoing work to strengthen your security.
Security Operations runs around the clock. Service Desk: Monday to Friday, 08:30–17:30.
03.
Advance
Move your business forward.
Technology Alignment
Understand where technology helps or holds back your people, processes and business performance.
Virtual IT Director
Bring technology leadership into your business planning, with clear priorities, budgets and a roadmap to support your ambitions.
What we learn from supporting your people and understanding your business shapes what we improve next.
What the relationship looks like in practice.
Different organisations. Different challenges. The same expectation: technology that works, risk that is managed and a partner that thinks ahead.
Before Tomlinson, IT was reactive and a constant headache. Now it feels like a genuine partnership. They took time to understand our business, not just our systems, and give us honest, jargon-free advice. Day-to-day support is fast, on-site visits catch issues early, and their strategic input means IT just works in the background.
Could Tomlinson be the right technology partner for your organisation?
Tell us what is working, what is getting in the way and what you need from your next technology partner.
Already have an IT provider? We can discuss your current contract and what a planned transition would involve.
A clearer view.
A practical plan.
01.
Know what needs attention
Understand where your technology needs attention and which issues matter most to the business.
02.
Agree what happens next
Set priorities around your people, operations and plans, with clear ownership of the next steps.
03.
Plan the investment
Bring upcoming changes and costs into view, so technology decisions can be considered before they become urgent.
04.
Review the progress
Revisit the plan, check what has improved and adjust priorities as the business changes.
Connected services, built around your business.
IT, security, cloud, connectivity, automation and digital services, coordinated around the way your business works.
Your agreement defines the services included, with additional projects scoped separately.
Website design, development and ongoing digital support.
Rooted in Devon.
Working across the South West.
From our Paignton base, we support businesses across the region, with remote support available UK-wide.
Cornwall · Somerset · Bristol · Dorset · Gloucestershire · Wiltshire
Troy Wheeler, Managing Director, and Ian Tomlinson, Founder.
Independent recognition.
Trusted relationships.
Innovation Category Winner
2025 EMEA Finalist
Devon Chamber of Commerce Patron
What Tomlinson does, in plain terms.
Managed IT, cyber security, digital services and strategic technology leadership, built around your business.
How do you switch IT providers?
We start by understanding your current IT setup and contract. We then agree a transition plan and take over support on an agreed date, keeping the change planned and controlled.
What does a technology partner actually do?
A technology partner takes accountability for the wider technology relationship: day-to-day IT through the Service Desk, 24×7×365 Security Operations, Technology Alignment and Virtual IT Director leadership. Rather than only fixing issues, Tomlinson also helps decide what should happen next.
Does Tomlinson provide 24/7 cybersecurity monitoring?
Yes. Security Operations monitors, investigates and responds to threats 24×7×365. The Service Desk, for day-to-day user support, operates during agreed service hours.
Can Tomlinson work alongside an internal IT team?
Yes. Through Co-Managed IT, Tomlinson can add capacity, specialist escalation, 24×7×365 Security Operations and strategic direction alongside an internal IT team. The aim is to complement the internal team, not automatically replace it.
What is included in the service?
The services included are set out in your agreement. We discuss your support, security and technology priorities before agreeing the scope, with additional projects scoped separately.
Does Tomlinson also provide website and digital services?
Yes. Tomlinson provides website design, development and ongoing digital support alongside managed IT, cybersecurity, Microsoft 365 and connectivity, so organisations can bring more of their technology and digital environment into one relationship rather than managing multiple disconnected suppliers.
Where does Tomlinson provide IT support?
Tomlinson is based in Paignton, Devon, and supports businesses across the South West, including Torbay, Exeter, Plymouth, Cornwall, Somerset, Bristol, Dorset, Gloucestershire and Wiltshire. On-site support is agreed around your location and requirements. Remote support is available UK-wide.
Let's talk about what your business needs next.
We’ll discuss your ambitions, how technology supports your team and what needs to change, then agree a useful next step.