EST. 2008 · TORBAY · EXETER · PLYMOUTH · ACROSS THE SOUTH WEST

Home / Cybersecurity Exeter
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Cybersecurity · Exeter

Cybersecurity in Exeter for organisations that need more than security tools

Security is continuously watched. Risk stays visible. Improvement has direction.

Tomlinson Solutions provides managed cybersecurity for ambitious organisations in Exeter. Security Operations monitors, investigates and responds 24×7×365, and the evidence it produces feeds Technology Alignment and Virtual IT Director decisions about technology risk and what should improve next.

Cyber Essentials Plus
24×7×365 Security Operations
Trusted Cyber Partner, CRC South West
Established 2008
cybersecurity services meeting in exeter
Watched, understood, improved.
Reduce · Respond · Improve
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01 · Three responsibilities

Security that is managed, not just installed.

Security products reduce exposure. They do not watch themselves or decide what to fix next. Tomlinson is accountable for all three.

Reduce

Reduce exposure.

Standards, configuration and reviews that strengthen the environment.

Respond

Detect, investigate, respond.

24×7×365 Security Operations watches, investigates and acts when something looks wrong.

Improve

Decide what improves next.

Evidence from operations and alignment guides the next priority, not the loudest alarm.

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02 · The oversight gap

Products are not oversight.

Most ambitious organisations already own security products, and nothing is obviously wrong. Yet when the working day ends, it is not always clear who is watching, and when an alert appears, it is not always clear what happens next.

That is not a failure of the products. It is the difference between owning controls and having continuous security oversight.

Questions leadership cannot quite answer

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What are we actually exposed to?

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What is being watched, and by whom?

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What happens when something suspicious occurs?

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Which risks matter most?

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What should we improve next?

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Who owns the overall security direction?
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03 · 24×7×365 Security Operations

Someone is watching when the working day ends.

Tomlinson’s Security Operations runs 24 hours a day, every day of the year. Suspicious activity is investigated rather than simply generating another alert, and what is learned is recorded.

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01 · Monitor

Continuous monitoring

Security activity across the environment is watched around the clock, including the hours when nobody in your organisation is at a desk.

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02 · Investigate

Investigation, not just alerting

Suspicious activity is examined to establish what it is and whether it matters, so an alert becomes an understood event.

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03 · Respond

Defined response and escalation

Where action is needed, it follows agreed response workflows and escalation paths, so the right people are involved.

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04 · Record

Recorded and reported

What was seen, investigated and done is recorded, so recurring issues and areas needing attention become visible evidence.

We do not promise zero incidents or guaranteed prevention. No one honestly can. We promise more eyes on the problem, more often. Security Operations is separate from the Service Desk, which supports users from 08:00 to 17:30.

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04 · Security in context

Security is stronger when it is connected to the environment it protects.

A monitoring service on its own sees events. It does not know which server is past its lifecycle, who owns a system, or which issue keeps recurring. Technology Alignment does.

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Security Operations

Monitors, investigates and responds 24×7×365, and records what it finds.

Produces security evidence ↓
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Security evidence

Threats, recurring issues and areas requiring attention become visible rather than buried in alerts.

Connects to the environment ↓
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Technology Alignment

Places that evidence against the standards, lifecycle, ownership, risks and condition of the wider technology environment.

Informs leadership decisions

Security reviews, including Microsoft 365 tenancy, permissions and configuration, are assessed within this wider picture rather than in isolation.

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05 · Evidence, decisions, improvement

What leadership does with the evidence.

Evidence is only useful if someone is accountable for acting on it. A Virtual IT Director turns it into decisions about priorities, risk, investment, projects, lifecycle and the technology roadmap. The Improvement Loop turns those decisions into action and review.

1 · Evidence

Security Operations + Technology Alignment

What is happening, and what condition the environment is in.

2 · Decisions

Virtual IT Director

Priorities, risk decisions, investment, projects, lifecycle and roadmap direction.

3 · Action

Improvement Loop

Agreed priorities become work that is delivered and reviewed.

This page goes deep on the Protect responsibility. The complete model, with Service Desk, Security Operations, Technology Alignment, Virtual IT Director and Improvement Loop as one accountable relationship, is on our Managed IT Exeter page.

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06 · What changes

What the organisation actually gets.

Four things that change when security is continuously managed.

Risk stays visible

Leadership has a clearer view of where attention is required.

Security does not stop at 17:30

The Service Desk runs 08:00 to 17:30. Security Operations continues 24×7×365.

Alerts become action

Suspicious activity is investigated through defined security operations rather than simply surfaced.

Improvement has direction

Evidence helps determine which security and technology improvements should happen next.

Proof, not projection

The verified record behind the promise.

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Cyber Essentials Plus

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Trusted Cyber Partner of the Cyber Resilience Centre South West

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24×7×365 Security Operations

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Established 2008

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NPS rated Excellent
80–100 range

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120+ five-star Google reviews

Cyber Essentials Plus is an independently assessed certification of Tomlinson’s own security controls. It shows the standard we hold ourselves to; it does not make a customer certified or compliant by association.

Customer evidence

“At AU Bullion SW we handle sensitive customer and transaction data every day, so security couldn’t be an afterthought. We certainly didn’t want to compromise cybersecurity when customers trust us with their business.”

Barry Down, Director, AU Bullion South West, Exeter
Managed IT and Cybersecurity

Supporting organisations in Exeter and across the wider South West.

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07 · Straight answers

Questions Exeter organisations ask about cybersecurity

What makes this different

Buying security software gives you controls. Tomlinson’s managed cybersecurity adds the people and process around them: 24×7×365 Security Operations that monitors, investigates and responds, evidence that keeps risk visible to leadership, and a connection to the wider technology environment so the next improvement is chosen on evidence rather than the latest alarm.

Tomlinson provides managed cybersecurity for organisations in Exeter and the wider South West: 24×7×365 Security Operations that monitors, investigates and responds to suspicious activity, security reviews including Microsoft 365 configuration, and Technology Alignment, which keeps security and technology risk visible so leadership can decide what to improve next. It can stand alone or form part of Managed IT.

Yes. Security Operations runs 24 hours a day, 365 days a year, monitoring security activity, investigating what looks suspicious and responding through agreed workflows. This applies to Security Operations only. The Service Desk, which supports users day to day, is a separate function operating 08:30 to 17:30.

It is investigated rather than simply flagged. Security Operations establishes what the activity is and whether it matters, then follows defined response and escalation paths so the right people are involved. What was seen and done is recorded, so recurring issues become visible evidence for improvement.
Yes. Security Operations is one of the five disciplines in Tomlinson’s Managed IT model, alongside the Service Desk, Technology Alignment, Virtual IT Director and Improvement Loop. This page covers the security responsibility in depth; the complete operating model is on our Managed IT Exeter page.
Tools are controls: they filter, block and log. Managed security adds the people and process around them. Someone watches continuously, investigates what the tools surface, responds through agreed workflows and records the evidence so leadership knows where risk sits and what should improve next.
Technology Alignment maintains an evidence-based view of your environment: standards, lifecycle, ownership, recurring issues, risk and condition. Placing what Security Operations sees against that picture shows which findings matter most and why, so a security alert becomes a prioritised improvement rather than an isolated event.
Yes. Evidence from Security Operations and Technology Alignment is turned into decisions by a Virtual IT Director: which risks to address first, what to invest in, which projects to run and how the technology roadmap should change. Priorities are grounded in what is actually happening in your environment.
Yes. Cyber Essentials Plus is an independently assessed certification of Tomlinson’s own security controls and shows the standard we hold ourselves to. It does not make a customer certified or compliant by association. Tomlinson is also a Trusted Cyber Partner of the Cyber Resilience Centre South West.
Yes. Security Operations can run alongside an internal IT team, extending monitoring, investigation and escalation beyond business hours without taking over the security decisions the team already makes. Responsibilities are agreed at the start so both sides know who owns what.
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A sensible first step

Know what is being watched, what it means, and what to fix first.

A conversation about what you have in place, who is watching it, and where attention is needed.

A straightforward conversation. No scare tactics, no obligation.

Cybersecurity in Exeter
Tomlinson Solutions · Est. 2008
tomlinsonsolutions.co.uk