EST. 2008 · TORBAY · EXETER · PLYMOUTH · ACROSS THE SOUTH WEST

Customer story · EHV Structures

Giving a growing manufacturer confidence in its IT.

EHV Structures needed dependable systems across multiple UK sites and a clearer plan for technology as the business grew. Tomlinson Solutions brought together day-to-day support, cyber security and strategic IT leadership.

Business
Steel infrastructure manufacturing
People
60+ employees
Locations
Multiple UK sites
Engagement
Strategic IT partnership and fully managed support

What changed for EHV.

More dependable working days

EHV reports faster, more reliable systems and less downtime and frustration.

Greater confidence in security

A more proactive approach to threats and vulnerabilities as the business grows.

Clearer technology decisions

Regular strategic reviews, roadmapping and budget guidance aligned to business plans.

The business challenge

Growth was asking more of the IT.

With office, production and remote users across multiple sites, EHV depends on technology to keep projects moving. As the business grew, system performance and reliability were struggling to keep pace, while cyber security required greater attention.

Leadership wanted a partner who could take responsibility for everyday IT and provide a clearer direction for future investment.

  • Systems that could meet the demands of a growing, multi-site operation.
  • Proactive attention to security risks.
  • Strategic guidance beyond reactive support.
  • Approachable people who understood the business and communicated clearly.

“They took the time to understand how we work and built their support around us, not the other way around.”

Rhys Bragg
Founder & Operations Director, EHV Structures
The partnership

Day-to-day ownership. A clearer plan ahead.

Tomlinson combined fully managed support and cyber security with Virtual IT Director leadership, connecting immediate operational needs with EHV’s longer-term plans.

Support from a team that knows the business, alongside improvements to system reliability.

Tomlinson stabilised and standardised infrastructure to improve performance and reliability across office and remote users. Proactive support addressed recurring problems, with a service desk familiar with EHV’s people and environment.

Proactive attention to security as part of everyday IT management.

Security protection, monitoring and working practices were strengthened to address threats and vulnerabilities. Cyber security became an ongoing part of managing the environment.

Technology priorities and investment decisions connected to business goals.

Regular reviews, technology roadmaps and budget guidance helped connect IT decisions to EHV’s business plans, giving leadership a partner to help prioritise improvements and plan ahead.

A planned transition. Onboarding was organised around production and office hours so EHV’s teams could keep working while improvements were introduced.

A partner leadership can plan with.

For EHV, the value extends beyond resolving individual IT issues. Employees have responsive support from people who understand their environment, while leadership has a partner who looks ahead and connects technology decisions to the business’s priorities.

“They’re proactive, quick to respond, and always thinking ahead when it comes to cybersecurity and keeping things running smoothly.”

Rhys Bragg · Founder & Operations Director, EHV Structures

“At EHV Structures, having fast, secure, and reliable systems is a must — and that’s exactly what we’ve got with Tomlinson Solutions. Right from the first meeting, they stood out. No sales pitch, no tech speak— just a team that genuinely listened. They took the time to understand how we work and built their support around us, not the other way around. They’re proactive, quick to respond, and always thinking ahead when it comes to cybersecurity and keeping things running smoothly. But honestly, what makes the biggest difference is the people. They’re approachable, dependable, and just really easy to deal with. When something goes wrong (which happens in IT!), we know we’ll get straight through to someone who knows us and knows how to help. Tomlinson don’t just keep our systems ticking over — they’ve helped us grow, adapt, and feel confident we’re secure. If you’re after an IT partner that genuinely cares and just gets it done, I couldn’t recommend them more.”

Rhys Bragg, Founder & Operations Director, EHV Structures

What does your business need from its IT partner?

If your business is growing, operating across several sites or spending too much leadership time on recurring IT issues, let’s discuss what needs to improve and how technology can support your plans.

We’ll talk through your current setup, your priorities and whether we’re the right fit.