Thorverton Stone
Thorverton Stone manufacture bespoke architectural and cast stone products for builders, architects, self-builders and memorial masons.
They have around 20 staff (six office-based) and are based on the outskirts of Exeter, with a challenging satellite internet setup.
As the business grew, Thorverton Stone’s IT and cyber security were:
- Basic and inconsistent across users and devices
- Held back by older, under-performing hardware
- Dependent on awkward connectivity that made reliability a concern
They needed a partner who could stabilise everything, support their team and strengthen security without disrupting day-to-day operations.
Our Approach
Thorverton Stone adopted TS Complete — our fully managed IT and security service — giving them:
- One trusted partner for all IT support and cyber protection
- Regular on-site reviews to keep systems healthy, secure and aligned
- A friendly UK helpdesk (with Luke and Ian mentioned by name) who know their environment and people
Onboarding was carefully planned around production and office hours so the team could keep working while improvements were made.
- Greater reliability & confidence – staff now trust the systems they use every day
- Stronger teamwork – standardised software and processes have improved cohesion
- Flexible working enabled – a key team member now works from home two days a week, fully supported and productive, instead of relying on colleagues to manage files and access
They needed a partner who could stabilise everything, support their team and strengthen security without disrupting day-to-day operations.
“I feel confident that Tomlinson Solutions will be able to assist us with any IT needs we have now, and in the future, with solutions that will support our business as it continues to grow. I would encourage any business to contact them if they have any IT requirements.”
Dawn McAllister, Thorverton Stone