AI & Automation · Run · Protect · Advance
Give your people more time to move the business forward.
Give back the hours lost to copying information, chasing updates and repeating the same tasks. Connect the systems you already use and help your team get more done.
Free discovery. A clearly scoped implementation. Ongoing care to keep the improvement working.
2008
Established
Cyber Essentials Plus
Certified
Run. Protect.
Advance.
Make technology work harder for your business.
Automation sits within Advance: turning business priorities into practical improvements. We start with your process and reliable information, using AI where it has a useful role.
See the work change
The same work.
Far less chasing.
See what happens when the routine steps take care of themselves, and your team can focus on the work that needs them.
Inside the workflow
Illustrative workflowA website enquiry needs a response.
A prospective customer has asked for a conversation. Their details need recording, an owner and a follow-up.
Today
Five manual steps.
- Read the enquiry email.
- Copy the details into the CRM.
- Forward it to a colleague.
- Set a follow-up reminder.
- Chase to find out what happened.
Each handover depends on someone remembering the next step.
With automation
Ready to demonstrateOne connected process.
Trigger: a valid enquiry form is submitted.
- 01 / Capture
- Record the enquiry
- 02 / Assign
- Give it an owner
- 03 / Action
- Set the next step
- 04 / Follow up
- Keep progress visible
See the sample result
Your people stay in control: the owner reviews the enquiry and has the conversation. The workflow handles the handover.
This demonstration runs only on this page. It does not connect to a CRM, send messages or process customer data.
A real implementation is scoped and tested against your systems.
Build your own business case
Time back.
A clearer view of the value.
Explore one repetitive task. Estimate the time your team could recover, put a value on that capacity and compare it with the cost of making the change.
How the calculation works
Weekly time recovered = tasks × (minutes now − minutes afterwards) ÷ 60. Annual hours = weekly hours × active weeks. Monthly hours = annual hours ÷ 12. Capacity value = recovered hours × loaded hourly cost.
First-year costs = one-off costs + 12 months of ongoing costs. Net cash benefit per month = evidenced cash benefit − ongoing costs. Cash payback = one-off costs ÷ positive net monthly cash benefit. First-year net cash benefit also deducts one-off costs. Cash calculations assume 12 full months at the entered benefit level after go-live; ramp-up and financing are excluded.
Practical progress, built around your business.
Start with the work that slows your people down.
Repeated data entry. Chasing approvals. Reports assembled by hand. We help you identify what can be improved and what is worth doing first.
Business process automation
Reduce repetitive administration across enquiries, approvals, onboarding and delivery. Give each step a clear owner and make exceptions visible.
Connected systems & reporting
Help information move between the tools you already use. Reduce duplicate entry and bring useful information together for business decisions.
Focused internal tools
Give your staff a clear place to manage a specific process, such as an approval queue, progress view or saved records. We check whether your existing tools can do the job before recommending a new build.
Ongoing care & improvements
Maintain the workflows we deliver, with responsibilities and support clearly agreed. Add planned improvement time when you want the solution to develop with your business.
Start with a defined workflow. You do not need to be a managed IT customer.
Understand · Plan · Deliver · Improve
A useful outcome.
A plan to get there.
We look at the process, the people and the systems together, then agree the scope before the build begins.
01 / Free discovery
Discuss a priority process with the people who know it. Identify the systems involved, the time spent and what a better result would look like.
02 / Agree the plan
Confirm feasibility, scope, costs and success measures. If substantial investigation is needed, its scope and fee are agreed with you first.
03 / Build and test
Pilot the agreed workflow, test normal and exceptional cases, and confirm acceptance before release and handover.
04 / Review the result
Measure the result, maintain the agreed workflow and plan further improvements where they are worthwhile.
Troy Wheeler, Managing Director, and Ian Tomlinson, Founder.
Keep the improvement working.
A workflow needs looking after as systems and business needs change. Agree the care it needs, with planned development time available when you want to take it further.
Automation Care
Care for the agreed functionality: defined monitoring, fault triage, maintenance and backup and recovery checks. The supported workflows and service arrangements are set out in your agreement.
Care + Improvements
The same care, with an agreed monthly allowance for planned enhancements. Priorities, available hours and scheduling are agreed so development stays focused on useful changes.
Automation Care is the standard minimum for solutions hosted by Tomlinson. Hosting and any third-party usage charges are identified in your proposal.
Larger changes are scoped separately.
A clear starting point.
You do not need a technical specification. Tell us what takes too much time, what gets missed or what you want to improve.
Can we start with one project?
Yes. A defined workflow with a clear owner and measurable outcome is a useful starting point. We can work alongside your existing IT team or provider.
Can you work with our existing systems?
We assess integration options, licensing, data quality and access before recommending a solution. Any limitations are discussed during scoping.
Does every automation need AI?
No. Many tasks can be improved with straightforward rules and integrations. We introduce AI where it has a useful role and agree how its outputs will be checked.
How are costs and support agreed?
Initial discovery is free. Your proposal sets out implementation, hosting, care and any third-party usage costs. Substantial investigation is only charged when its scope and fee have been explained and agreed beforehand.
How do we judge the business value?
We agree measures before delivery, such as time spent, delays or rework. Time released for other work is assessed separately from any cash saving.
Who owns the work you build for us?
Ownership of bespoke deliverables transfers after full payment of the implementation invoices, under the agreed written terms. Handover includes usable source and documentation. Existing Tomlinson components and third-party licences are identified separately.
Let’s give your people time to move forward.
Which task would your team be glad to spend less time on? Bring us one example. We’ll explore the process, the time involved and whether automation could make a worthwhile difference.
Prefer to talk? 01803 524769